The Appointment – Ten Minute Comedy about Customer Service

$5.50

It’s just before midday and Jim is sitting down for a quick cup of coffee before his next appointment. Little does he know that in the next twenty minutes his day will quite literally turn to hell. Why? Because he has completely underestimated the the mentality of the average client and their belief in good customer service.  So when they literally all turn up at once, including one that’s five hours early (She knows he won’t mind seeing her a bit early) and one that’s three hours late (She did call to say she’d be late), and all expect to be seen immediately, what can he do?  Never mind the poor guy who’s actually on time. A ten minute comedy about customer service.

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ten minute comedy about customer service

THE APPOINTMENT – TEN MINUTE COMEDY ABOUT CUSTOMER SERVICE

It’s just before midday and Jim is sitting down for a quick cup of coffee before his next appointment. Little does he know that in the next twenty minutes his day will quite literally turn to hell. Why? Because he has completely underestimated the the mentality of the average client and their belief in good customer service.  So when they literally all turn up at once, including one that’s five hours early (She knows he won’t mind seeing her a bit early) and one that’s three hours late (She did call to say she’d be late), and all expect to be seen immediately, what can he do?  Never mind the poor guy who’s actually on time. A ten minute comedy about customer service.

Note:  The genders of the actors are neutral and the best people for the parts should be chosen. The sketch was originally written to be set in a vet or doctor’s office but can be adapted to whichever industry the director think is humourous and the lines can be amended (within reason) to suit the industry.

Other plays by Claire and Dewan Demmer:

Death of a Gerbil – dark comedy about being dead, and Heaven losing your paperwork

Other plays by Claire Demmer:

One Fine Day at the Car Dealership – Satirical sketch about drivers who think they own the road

One Fine Day at the Vet – satire about a nutty client who goes to see, and con the vet

Authors: Dewan and Claire Demmer

Type: Ten minute comedy about customer service

Genre: Comedy, Satire, Farce

Length: Ten minutes

Cast: 2N

Ages of the actors: Adult, any age

Set: An office or staff relaxation area at the back of offices, a school, a doctor’s office or vet surgery. There should be a desk and chair (or sofa and coffee table) and a counter with a coffee maker that has a cupboard underneath for mugs.

Level of difficulty: 7/10 – this should be fast paced to indicate the levels of stress in reorganizing multiple appointments and the fact that Jim just wants a cup of coffee to get him through all of this.

Read a Sample of the Script

Contact Off The Wall Plays with any queries about The Appointment

Copyright © June 2021 Dewan and Claire Demmer and Off the Wall Play Publishers

Like this play: Other ten minute comedies you’ll love:

Temp Work – ten minute comedy about a sleazy boss
Life of a Salesman – ten minute comedy about a salesman
The Surprise – ten minute comedy about a proposal

COMEDY ABOUT CUSTOMER SERVICE

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